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FAQ
Frequently asked questions
General
You can purchase our books directly through this website. Selected titles may also be available through Amazon.
Yes. We currently ship to selected countries.Please see our Shipping & Returns page for full details.
Orders are processed within 2–5 business days.
Delivery times vary depending on destination country.
You will be notified when shipping details are available.
Yes, shipping is currently free.
If your book arrives damaged or misprinted, or if you receive the wrong book, please contact us within 7 days of receiving your order and include clear photos of the issue. A refund or replacement will be arranged, in shaa’a-llaah.Customers in the European Union and the United Kingdom also have the right to cancel their purchase within 14 days of receiving their order, without providing a reason. Return shipping costs are the customer’s responsibility unless the book arrived damaged, misprinted or incorrect.Please contact us before returning any books so that we can provide the correct return instructions. For complete information, please read our Shipping & Returns policy.
If you bought through Amazon, their return and refund policies apply.
Yes. Our books are created with care and reviewed with guidance from qualified students of knowledge to ensure accuracy and benefit.
Yes. Schools, bookstores, mosques, and organizations are welcome to contact us for bulk purchase inquiries. Please use the Contact page.
Absolutely. We would love to hear from you. Please reach out using the Contact page.
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